Service and Sales

 

Service Statement
 
We aim to provide prompt, efficient, reliable, and friendly service to all customers, be they purchasing, returning an item*,  making an enquiry, or simply visiting 'Baby Inspired. 
 
It is for this reason that we encourage and value your feedback regarding your experience with us, via [email protected]
 
*As per our refund and exchange policy.
 
Baby Inspired
ABN 19 642 760 523
 
Sales
 
Please check your order confirmation email thoroughly.
 
If there are any errors or changes please email us immediately, as changes cannot be made once your order is shipped. 
 
If you are sending your package to somewhere other than the billing address, both addresses will appear on your Order Confirmation Email.
 
If you do not receive an Order Confirmation Email you may have entered an incorrect email address. Please email us at [email protected] and we will correct the email address and forward a copy of your order and order number.
 
 
Gift Vouchers
 
Are valid for 12 months from the date of purchase and are non-refundable.
 
You may purchase a gift voucher for any amount between AU$1.00 and AU$1000.00.
 
 
Product Representation
 
Whilst ‘Baby Inspired’ make every effort to show all product images accurately we cannot be accountable for individual computer colour interpretations. We will always endeavour to describe the products in detail, and are happy to respond to any product related enquiries.
 
 
Product Availability
 
‘Baby Inspired’ regularly updates product availability information, however sometimes items do sell out between this time and when you have placed an order. If items are sold out or if there are any expected delays we will notify you as soon as possible, placing your item/s on back order where opportunity permits.  You will be contacted with an update of when the stock item/s are due in. 
 
Pricing
 
All prices are shown in Australian Dollars (AUD), and include GST. 'Baby Inspired' reserves the right to change prices without notice. 
 
 
Currency
 
'Baby Inspired' trade in Australian Dollars only. For purchases outside of Australia currency conversions will occur during the checkout process through PayPal.
 
 
Payment
 
PayPal is our preferred form of payment. PayPal is a secure payment gateway and is located within a secure environment which utilises SSL (Secure Sockets Layer).
 
For holders of Australian bank accounts we are able to offer the convenience of direct bank deposit. Your order # should be noted against your deposit to allow us to send your items ASAP once your funds have been cleared.
 
Bank: Westpac
BSB: 734061
Account#: 662983 
 
 
 
Refusal to Supply Services or Products 
 
‘Baby Inspired’ reserves the right to refuse or discontinue supply or services of any products without notice to persons who are deemed to engage in conduct or activities that ‘Baby Inspired’ believes violates any of the outlined terms and conditions. 
 
 

 

© Baby Inspired 2019